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Got a question? Find our answers here!

FAQs - We've got all the answers you're looking for!

Check below for the some of the questions that come up often. If you don't see your question, contact us, and we'll get your answer as soon as we can!

 

 


What needs to be done for an initial wholesale order to be accepted?

Wholesale orders can not be accepted until a credit application is forwarded to Johnvince Foods.

For retail or standard bulk purchases, visit our retail distribution centre. Get directions on our contact page.

Get the credit application by clicking the link, or page VI of your printed catalogue

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Can I receive an order the same day I place it?

No. Same day pick up or deliveries are NOT accepted.

All Greater Toronto Area (GTA) delivered orders must be placed by 4:30 P.M. two days (48 hours) prior to scheduled delivery areas. For Transport deliveries we require two days (48 hours) to assemble the order for shipment.

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What is the minimum order required?

A minimum order of $300.00 is required for all wholesale pick up orders. A minimum order of $550.00 is required for GTA delivery, $700.00 for Transport shipments and $1200.00 for NFLD and VICTORIA, BC. Orders not meeting minimum can be shipped with an additional surcharge for your delivery area. Please ask your Call Centre sales representative for details.

For more information, please see our terms & conditions section of the website.

If you have the printed catalogue, check the first section (Page I) for details.

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What are the terms and conditions of purchasing from Johnvince Foods?

For Sales Policy Terms and Conditions, please visit the terms and conditions section of the website.

If you have the printed catalogue, check the first section (Page I) for details.

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Where can I get a price list?

The price lists are only available through a Johnvice Foods Sales Representative.

Sales Representatives are available after the credit application has been submitted and approved, and your is account setup.

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What is your contact information?

Johnvince Foods can be contacted through the contact section of our website.

If you have the printed catalogue, see the back page!

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